SHIPPING

After your order has been confirmed and authorized, it will be processed and shipped out to you within 24-48 hours. This does not include weekends and holidays. Please allow 3-7 business days for USPS priority flat rate, signature required. Please note, laurendinardo.com cannot always guarantee availability of products. If you have ordered an item that is not available or that is delayed, we will notify you of this via email. If you have any questions lauren@laurendinardo.com.

In order to ensure timely delivery of your package, we cannot allow changes to an order once submitted over the website.

Lauren DiNardo is not responsible for Duty and Freight Charges for International Orders. Deliveries to Alaska, Hawaii, & Puerto Rico will be shipped 2nd Day Air additional cost charged to account.

International Shipping Charges vary per country and weight of package. You will receive your shipping cost and your final total by email prior to shipping.

We make every effort to deliver your package to you as soon as possible. However, there are some conditions, which may cause delays:

# Credit Card Approval: Inconsistent credit card, billing and/or shipping information may delay your order.

# If paying by PayPal, address for shipping must match PayPal records.

# Cutoff Time: Orders received after 11:00 AM PST will be processed the following business day.

# USPS PRIORITY SERVICE: Delivery to some destinations may take between 3 to 7 business days.

Further Questions?

Please Contact: service@laurendinardo.com

RETURNS & EXCHANGES

Lauren DiNardo wants you to be totally satisfied with your purchase, and gives its customers 14 days from receipt to return or exchange your item. We will gladly exchange your product or credit your account. Please note: All products must be returned in their original condition, unworn and unwashed with tags still attached, with a copy of the invoice and the reason for return included.

You must first request a Return Authorization number (RA). No returns or exchanges will be accepted without an RA number on the invoice and on the return box.

REQUESTING AN RA (Return Authorization)

You can request an RA by emailing customer service at service@laurendinardo.com. You will receive a reply with your RA number within 24 business hours. Please note RA numbers are only valid for 20 days. Items must be received within 20 days in order to be accepted. If an RA is received after the 20 day window the package will be refused and sent back to shipper.

All laurendinardo.com merchandise must be returned with the tags attached, and the original invoice within 14 days of receipt. laurendinardo.com will exchange it or credit your credit card used for the original purchase. When sending your items, we advise using an insured carrier such as Federal Express, USPS Priority insured or UPS. This will enable you to track your package more easily. Please note that laurendinardo.com cannot assume responsibility for packages that are lost or stolen in the mail.

If you wish to make a return or exchange to laurendinardo.com, please follow these four easy steps: 1. Make a copy of the original invoice. 2. Write the RA number on the invoice and on the front of the box and indicate on the invoice whether you wish to make an exchange or receive a credit on the credit card used for the original purchase. For exchanges, please indicate on the invoice what merchandise you would like in exchange. 3. Pack and seal you return securely and include the invoice. Packages must be returned pre-paid. Laurendinardo.com will not accept COD deliveries. All credits will be placed on the card used for the original purchase. Policy Subject to Change Anytime Without Notice.

For any questions, please contact customer service at service@lauredinardo.com.